Key Questions to Ask Before Hiring a Medical Billing Company
Outsourcing
your medical billing and physician credentialing
services is a big decision that can have significant impacts on the
way you do business. Finding the right company to handle your medical billing
services takes time and effort.
5 Questions to Ask Your Outsourced
Medical Billing Company
When
searching for a company to handle your medical billing services, ask the
following questions to make sure they are the right fit for your business.
1. How Much Experience Do
You Have in Medical Claims Processing?
The
incredibly complicated field of Houston medical billing requires experienced
professionals with years of experience adjusting to regulatory changes and
restrictions. It is important for the people who will be handling your medical
billing not only to be certified but have extensive experience in the field,
particularly in your specialty area of the industry. Find out who your direct contact will be and
what the procedures are for when that person is out of the office or on
vacation.
2. Which Services Are
Included in Billing Costs?
When
pricing various medical billing
companies in Houston Texas, the old saying that you get what you pay for applies. Make
sure you know exactly what you are getting for the price you are paying.
Cheaper companies will tend to leave out some important features that should be
standard customer service care in the medical billing industry. Services
reputable medical billing companies typically offer include:
- Insurance claim follow-ups
- Patient statements
- Accounts receivable tracking
- Resubmitting denied claims
- Communicating with provider clients regarding contract issues
3. How Do You Handle
Claims That Are Denied, Rejected, Or Unpaid?
A
reliable Houston healthcare
billing company will work to minimize the risks of claims being denied or
rejected. Steps should be taken to reduce denials through the systematic
analysis of data put in place by the company.
4. What Kind of Reports
Do You Supply?
In
the digital age of instant communication, you need to be able to access your
account in real-time and run reports on demand, above and beyond the regular
reports that are sent to you. Look over sample reports so you know what you can
expect. At the very least, they should be able to supply you reports that cover
aged account receivables, credit balances, and denied claims reports.
5. How Compliant Are You
with HIPAA Regulations?
While
no practice can be 100 percent compliant with the ever-changing HIPAA rules and
regulations, the top medical billing
companies in Houston should be able to answer specific questions regarding
measures in place for:
- Email security
- Fax security
- Data security
- Document destruction
- Digital, equipment
destruction
Comments
Post a Comment